Product Information

F.A.Q.

We have compiled a short list of frequently asked questions that
may help you support Embroidery i² :

What are the major benefits of Embroidery i² ?

  • Embroidery i² is a perfect choice for creative professionals who are familiar with Adobe Illustrator or interested in using graphic design software in their embroidery business. Embroidery i² plugs into Adobe Illustratorlso users work within the familiar Adobe environment.
  • Create designs directly within Adobe Illustrator, no need to use separate digitizing software.
  • Embroidery i² is a professional embroidery design system offering automated and manual control allowing you to maximize your creativity.
  • Embroidery i² is compatible with Windows and Intel based Mac computers.
  • Subscription based model makes sure you always have the latest version.

Do I need to be connected to the internet to use Embroidery i² ?

A high speed internet connection is required to convert vectors to stitches. However, you can work offline to create vector artwork while you are not connected to the internet, and connect to the Internet to convert the design to stitches.

What are the system Requirements for Embroidery i² ?

Click here

How do new Embroidery i² customers get started?

The customer should have received an activated code for Embroidery i² from the distributor. Also, the customer needs the Getting Started Guide This contains the information they will need to register on the Embroidery i² web site, download the latest Embroidery i² client and how to start using Embroidery i² . An updated version of the guide is available on this website here.

What is the Embroidery i² Community?

The Embroidery i² community is a service for all Embroidery i² users that allows them to exchange ideas and information with other Embroidery i² users and receive important information about their software. We encourage your participation in the on-line forums. The on-line community is a work in progress and will be updated on a regular basis. Please check back often and feel free to post. If you have any suggestions on forum topics or any other suggestions, please let us know.

You can access the community by clicking the link below:
http://community.embroideryi2.com/cs/forums/

Your user name and password that was assigned to you for logging into the Embroidery i² server will also give you access to the community.

Are there any getting started or training resources available for Embroidery i² ?

The Training and Documentation forum contains some videos that can help new users become accustom to the Embroidery i² tools.

Click the link below to view the Training and Documentation forum:
http://community.embroideryi2.com/cs/forums/15.aspx

Your user name and password that was assigned to you for logging into the Embroidery i² server will give you access to the link above.

The wait is over! We are pleased to announce the launch of Embroidery iČ plug in for Adobe Illustrator in the USA. Click here to learn more